Customer Service Specialist Skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. It requires a serious commitment to meaningful change, a team.
Skills : Sales, MS Office, CPR Certified. A customer service specialist typically needs to be able to help clients with a wide variety of issues. Particular cases are so complicated that they need more than one head to be solved.
Minimum ofone year of customer interaction or customer support experience strongly preferred.
In these cases, the specialist not only must have knowledge about billing.
For example, a customer might call a company to question a charge on a bill or to complain about a product or service. We'll show you customer resume skills examples in a second, but… Perhaps you don't even need to read through—. A job in customer service department requires excellent teamwork skills.